USE ONLINE COMMUNICATION TO BOOST YOUR REPUTATION
See what is being said online in real time
Quickly detect any potential threats to your e-reputation
Prevent social media crises
Control the perception of your brand
« First Link has been monitoring our image online, which has allowed us to limit any emerging risks coming from our brand themes. »
Director of Communications at Ceva
CASE STUDY: THREAT DETECTION AND CRISIS MANAGEMENT
As they were facing an online crisis, one of our clients wanted to identify the best ways to control the negative publicity surrounding their brand and improve their reputation.
After we extracted all the social media data that was related to the crisis, we were able to identify who was causing it and the comments that were most likely to spread virally.
As we paired the monitoring with a behavioural analysis, we were able to efficiently anticipate and manage the emergence of new sources of social media crisis.
Do you want to discuss issues related to your e-reputation?